TERMS AND CONDITIONS

OVERVIEW

This website is operated by St Neots Gifts & Toys. Throughout the site, the terms “we”, “us” and “our” refer to St Neots Gifts & Toys. By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms and Conditions.

These Terms apply to all users of the website, including customers, visitors, vendors, merchants, and contributors of content. Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use this website or purchase from us.

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after changes are posted means that you accept those changes.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorised purpose. You must not transmit viruses, malware, or any code that may damage or interfere with the website or our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, where permitted by law.

You agree not to copy, reproduce, duplicate, sell, resell, or exploit any part of our website, products, services, or website content without our written permission.

SECTION 3 - ACCURACY OF INFORMATION

We aim to ensure that all information on our website is accurate and up to date. However, product descriptions, prices, availability, images, delivery information, and other content may occasionally contain errors or omissions.

We reserve the right to correct errors, update information, or cancel orders where information is inaccurate, including after an order has been placed.

SECTION 4 - PRICES AND SERVICE CHANGES

Prices for our products may change without notice. We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time.

SECTION 5 - PRODUCTS

Certain products may be available exclusively online through our website. Product availability may be limited and is subject to change.

We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your device screen will display colours exactly as they appear in real life.

All products are subject to our Return & Refund Policy.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

We may cancel or refuse orders where payment details, address details, stock availability, or product information cannot be verified.

SECTION 7 - ORDER ACCEPTANCE

After placing an order, you may receive an order confirmation email. This does not automatically mean that your order has been accepted. We reserve the right to review, accept, refuse, or cancel any order where necessary.

If your order is cancelled after payment has been taken, we will issue a refund to your original payment method.

SECTION 8 - SHIPPING AND DELIVERY

Delivery times are estimates and may vary depending on the courier, destination, stock availability, public holidays, busy periods, or circumstances outside our control.

Where tracking information is available, it will be provided after dispatch.

SECTION 9 - RETURNS AND REFUNDS

Returns and refunds are handled according to our Return & Refund Policy. Please review this policy before placing an order.

SECTION 10 - THIRD-PARTY TOOLS AND LINKS

Our website may include links or tools provided by third parties. We are not responsible for third-party websites, services, content, policies, or practices.

Any use of third-party websites or services is at your own risk and subject to the terms and policies of those third parties.

SECTION 11 - USER COMMENTS AND FEEDBACK

If you submit comments, reviews, feedback, suggestions, or other content to us, you agree that we may use, edit, publish, or display such content where appropriate.

You agree not to submit content that is unlawful, abusive, misleading, harmful, offensive, or that violates the rights of another person or business.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, delivery information, shipping charges, stock availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to update, change, or cancel information or orders at any time without prior notice, where permitted by law.

SECTION 14 - PROHIBITED USES

You are prohibited from using our website or content:

• For any unlawful purpose.
• To violate any laws or regulations.
• To infringe our intellectual property rights or the rights of others.
• To submit false or misleading information.
• To upload or transmit viruses, malware, or harmful code.
• To collect or track personal information of others without permission.
• To spam, phish, scrape, crawl, or interfere with website security.
• To harass, abuse, defame, threaten, or discriminate against others.

We reserve the right to restrict or terminate access to our website for any prohibited use.

SECTION 15 - INTELLECTUAL PROPERTY

All website content, including text, images, logos, graphics, product information, page design, and other materials, belongs to St Neots Gifts & Toys or is used with permission.

You may not copy, reproduce, distribute, or use our content without written permission.

SECTION 16 - DISCLAIMER OF WARRANTIES

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Products and services are provided as described on the website, subject to availability and applicable consumer rights.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, St Neots Gifts & Toys shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless St Neots Gifts & Toys, including our staff, partners, suppliers, and service providers, from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 19 - SEVERABILITY

If any part of these Terms is found to be unlawful, void, or unenforceable, that part shall be removed or limited to the minimum extent necessary, and the remaining Terms shall remain valid and enforceable.

SECTION 20 - TERMINATION

These Terms remain effective unless terminated by either you or us. We may suspend or terminate access to our website or services if we believe you have breached these Terms.

SECTION 21 - ENTIRE AGREEMENT

These Terms, together with our policies and notices published on the website, form the entire agreement between you and St Neots Gifts & Toys regarding your use of the website and services.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements relating to our products or services shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 23 - CHANGES TO TERMS

You can review the latest version of these Terms on this page at any time. We reserve the right to update or change these Terms by posting updates on our website.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms and Conditions should be sent to us using the contact details below:

St Neots Gifts & Toys
Website: stneotsgiftsandtoys.co.uk
Address: 38 Huntingdon St, St. Neots PE19 1BB, United Kingdom
Telephone: +44 73 0736 8259
Email: contact@stneotsgiftsandtoys.co.uk

Last Updated

July 2026